Category Archives: Business Operations

Being a boss: on-the-job training

There is a common situation that plays out in almost every kind of business. An employee observes the boss carefully – let’s say the employee is a carpenter and the boss is a contractor – and the employee decides he’d … Continue reading

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Creative destruction: the cost of progress

“Creative destruction” means that new technologies render existing products obsolete. If you don’t engage in creative destruction, your competitors will, ultimately shrinking or destroying the markets for your existing products. Creative destruction comes at a cost. Sometimes your workers can’t … Continue reading

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Why Kodak died

I grew up in Rochester, New York, home of Kodak. Kodak was a huge force in Rochester. It was a city all by itself, with over a hundred buildings. It was said that one out of each family in Rochester … Continue reading

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